We at PrimeStripe respect your privacy. We do not sell, rent or loan any information regarding our customers to any third party. This includes mailing addresses, contact information, or email lists. All information you provide to us will only be used to improve our service and product presented to you. We feel this is an important issue and want you to feel safe and confident when shopping online with us.
Contact our customer service at 800-239-1370 or firstname.lastname@example.org for a return authorization number. Returns will not be accepted without a return authorization number. All items must be received in the same condition as they were received. A 15% restocking fee is applied to all products being returned with the exception of KwikGoal nets. KwikGoal nets are not allowed to be returned once the product has been opened and unbanded. Customer is responsible for all shipping charges on returns.
Orders are generally shipped out within 2-3 business days after processing. If an item is on back order one of our customer service representatives will contact you at the phone number provided on your order form.